7-Day Return Policy

Return Window

You can request a return within 7 days of delivery. The return period starts from the date you receive your order.

Return Conditions

• Items must be unused and in original condition
• Original packaging and tags must be intact
• Invoice/receipt must be provided
• Items should not show signs of wear or damage

Non-Returnable Items

• Sale items and clearance products
• Undergarments and intimate apparel
• Customized or personalized products
• Perishable goods

Return Procedure

1. Submit Return Request: Fill out our online return form within 7 days
2. Review Process: We'll review your request within 1-2 working days
3. Pickup/Shipping: If approved, we'll arrange pickup or provide return shipping instructions
4. Quality Check: Returned items undergo quality inspection
5. Refund/Replacement: Processed to your original payment method within 5-7 business days

Return Reasons

• Wrong item received
• Damaged or defective product
• Size or fit issues
• Changed mind
• Other reasons